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Why your internal team needs better positioning

Jan 22, 2012  |  by Jason Mogus

A client asked me recently what I saw as the #1 issue holding organizations back from stronger digital performance, across all sizes and industries. I hesitated a few seconds before arriving at leadership. Inside web teams, which we've made a strong case for as the foundation of most digital success, face increasing responsibilities to not only serve the whole organization with publishing, but also lead entirely new engagement or mobilization functions, while driving innovation across all programs.

What is a netcentric campaign?

Dec 15, 2011  |  by Jason Mogus

There are few progressive issues we can look back at over the last 10 years that show measurable and sustained progress. This fact alone should greatly humble NGO campaigners, consultants, and funders alike. Yet at the same time there have been some incredible successes – from the growth of Avaaz to 12M+ members, to the Arab Spring, Obama’s election in 2008, and the early days of the Occupy Wall Street movement, that may point to the power of new, networked models of campaigns showing a new way.

The common thread among initiatives that are struggling is centralized leadership in strongly hierarchical, highly independent, professionalized organizations. Many recent growth leaders take more of a network-centric approach to campaigning, with more flat, nimble structures, strong reliance on partnerships, and importantly people-powered engagement models at their core.

What if you wrote the perfect strategy and no one read it?

Sep 28, 2011  |  by Jason Mogus

Come on, be honest, this has happened to you, right? You're all fired up after a meeting because you've come up with the perfect strategy to help your department - and maybe the whole organization - move forward in a big way. You write it up, deliver it to your boss, and...nothing happens. Your boss doesn't think it's so great and is so focused on other things she won't really tell you why. Or she tells you to work it out with an underling, who shows no interest in helping "you" succeed. Maybe she brought it up at a meeting and it got shot down by one of her peers. Maybe she switched jobs, and the new gal isn't so interested in ideas from the "old regime".

It's sad how many great, thoughtful ideas for change end up D.O.A. like this, but this is kind of the way of life inside many institutions isn't it?

Why we stopped building websites (and why that matters to you)

Aug 28, 2011  |  by Jason Mogus

Last month we launched the last website Communicopia will build. Why have we stopped making sites after 18 years and close to 1,000 projects? And what does this have to do with how you hire vendors for your digital projects? Read on. Way back in the day, during the .com boom years, a web agency was expected to do everything for you. Come up with a great strategic approach. Design a clear and lasting content structure. Make a killer design. And tie it all together with a back-end that did amazing things. Since those days, the web world has gotten both simpler, and more complex, and projects have therefore gotten both cheaper at the low end and more expensive at the high end.

Culture change through digital projects - 8 steps

Jun 9, 2011  |  by Jason Mogus

One of my wiser clients once told me “Culture eats strategy. Every time”. If you’ve worked in this field for a while now you see how many change projects fail to achieve their (admittedly often too high) expectations. The idea of embracing change sounds great on paper, but as any therapist will tell you, it's extremely difficult to break away from years of patterned behaviour. Add all those individual pattens into a structured system, and you've got a big barrier standing in the way of innovation.

My experience from leading digital change projects for 15 years is that if you don’t use the catalyst of a digital project to shift the culture of your institution towards a more innovative and responsive model, you’re really just building a website.

Transform, courtesy Tricky www.flickr.com_photos_sovietuk_5222333788_size

6 principles of transformative digital campaigns

Mar 18, 2011  |  by Jason Mogus

In the last few weeks I’ve had calls from a high profile multi-city concert to grow the global women’s movement, an international network of freedom of expression activists who need to re-invent their organization, and a big international NGO that wants to “network their whole organization” so they can do more with the same number of people.

For each of these ambitious visions, digital lies at the core of their plans. It’s a way to land the conceptual changes they want in a practical way. The challenge is to design campaigns or new organizational structures that don’t just graft new tools onto old, linear models. If you want to know how that works, tell me how well your organization collaborates internally, or point to the transformative cultural changes you’ve pulled off lately. .

Blogs are not dead yet. Image courtesy Charles Darwin University Art Gallery

Not dead yet: Blogs still the backbone

Feb 28, 2011  |  by Jason Mogus

We've heard a lot of noise lately about blogs being a dying breed, with people's attention and effort being pulled towards smaller snippets of content in social networks. While that's certainly happening, I believe blogs are still a critical and under-utilized tool for organizations to share expertise, support cause goals, and grow their businesses. In fact, they are the backbone of a strong multi-channel engagement strategy.

A recent Pew research study shows that, far from shrinking, blog use among adults has grown by an amazing 27% in only the last 2 years.

Welcome to 2011! Free wallpaper from Tripwire Magazine

Fresh Start: 5 resolutions for your digital program in 2011

Jan 3, 2011  |  by Jason Mogus

For most of us the holidays bring much needed downtime from our busy lives, offering time for reflection, visioning, and planning for the road ahead. The big stories last year will no doubt continue in 2011: massive change and uncertainty is the norm, power continues to shift from big, old, closed institutions (even countries) to newer and more nimble ones, and collaboration, the web and networks are enabling these structural shifts like never before.  

Isn't it time to take a fresh look at your organization's digital program to put you on the right side of these historic shifts?

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