Services
Vision
Our flagship service helps you identify opportunities and make choices to focus a compelling yet achievable vision for your digital program, and even your entire organization. The research-driven outcomes serve as the cornerstone for all future digital decisions.
Deliverables
- Research
- Digital Vision
- Opportunity Roadmap
Details
- Where most clients begin. Offered alone or with Roadmap
- Fees range from $15 – $30K
- Includes 3 months coaching to support implementation
Roadmap
Guided by user insights & focused by the vision, this service helps you design & execute complex, high stakes digital projects across all channels that convert audiences and remain adaptive over time. You benefit from our experienced leadership while maintaining flexibility with platforms, vendors, & internal teams.
Deliverables
- User Research
- UX Design (Wireframes + I/A)
- Engagement Plan (CRM + social)
- Comprehensive Project Plan
- Capacity Evaluation
- RFP/Vendor Selection
Details
- Only offered in conjunction with Vision
- Fees range from $20 – $50K
- Includes 3 months coaching to support implementation
Structure
Most institutions struggle with finding an appropriate model to manage digital. This unique service creates more responsive teams, leaders, and tools that fit the unique demands of your institution and help you more effectively manage digital innovation across silos.
Deliverables
- Capacity Evaluation
- Team Mandate
- Governance
- Training & Tools
Details
- Offered alone or at a discount when bundled with Vision & Roadmap
- Fees range from $15 – $30K
- Includes 3 months coaching to support implementation