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Our 3 strategy services are designed to help you master your digital experience. We focus your unique digital vision, create roadmaps for complex projects, & align team structures to support innovation & collaboration.

Services

Vision

Our flagship service helps you identify opportunities and make choices to focus a compelling yet achievable vision for your digital program, and even your entire organization. The research-driven outcomes serve as the cornerstone for all future digital decisions.

Deliverables

  • Research
  • Digital Vision
  • Opportunity Roadmap

Details

  • Where most clients begin. Offered alone or with Roadmap
  • Fees range from $15 – $30K
  • Includes 3 months coaching to support implementation

Roadmap

Guided by user insights & focused by the vision, this service helps you design & execute complex, high stakes digital projects across all channels that convert audiences and remain adaptive over time. You benefit from our experienced leadership while maintaining flexibility with platforms, vendors, & internal teams.

Deliverables

  • User Research
  • UX Design (Wireframes + I/A)
  • Engagement Plan (CRM + social)
  • Comprehensive Project Plan
  • Capacity Evaluation
  • RFP/Vendor Selection

Details

  • Only offered in conjunction with Vision
  • Fees range from $20 – $50K
  • Includes 3 months coaching to support implementation

Structure

Most institutions struggle with finding an appropriate model to manage digital. This unique service creates more responsive teams, leaders, and tools that fit the unique demands of your institution and help you more effectively manage digital innovation across silos.

Deliverables

  • Capacity Evaluation
  • Team Mandate
  • Governance
  • Training & Tools

Details

  • Offered alone or at a discount when bundled with Vision & Roadmap
  • Fees range from $15 – $30K
  • Includes 3 months coaching to support implementation

Establishing Relationships

As a small firm we are focused on engagements with the highest probability for impact. In exploring a potential fit, we consider the following criteria:

  • Capacity to change: Is the organization open to significant change in how it does its work & equipped to implement new models?
  • Leadership alignment: Is there an authentic desire for change at many levels? Is the project sponsor well positioned to lead structural change?
  • Empowerment: Is the project sponsor comfortable allowing us to lead? Can we go where we need to go in order to succeed?
    • Web values: Is there an institutional curiosity to listen to audiences, collaborate with peers, & meaningfully engage supporters?
      • Social impact: How significant is the issue & what is the project's potential to shift underlying system conditions causing it?

      As a strategy driven firm, our services will not be useful if you already have a clear idea what you need to accomplish & merely need a vendor to execute it.

    Are you ready to use digital to change the way you make change?

    We should talk